|
800-481-0654 | |
Frequently Asked Questions
1. Is this a VOIP (Voice Over Internet Protocol)
Service?
NO - we do not use VOIP because of the quality of VOIP calls. VOIP
calls can have echo and lag time with the connection to the agent when
the call is answered. We use traditional time-tested telco lines
and service. You will have a pure copper connection from your
agent to your customer creating the optimal marketing environment.
2. How many lines can I have calling out for me?
You can have up to three lines dialing out at once.
3. Can you display my company callerid when you
make the calls?
Yes, we can display your company 800 number or any other valid telephone
number as the callerid.
4. How long does it take to setup?
About two hours.
5. Do you host my data?
No, all of your data can be stored and maintained on your
computer. This gives you complete control over the data.
6. Can my agent transfer the call to another party?
Yes, and this is a great tool to get a "hot" lead to a closer
or third party verification.
7. What are my computer requirements?
Most computers 3 years or younger will work fine (windows 2000, XP,
Vista). You will also need a high speed internet connection and a
phone line (office, home or cellphone).
8. What are your terms and conditions?
Click here to view our terms and
conditions.
9. Do you have data or can I use my own data?
Both. If you have your own data we can import it easily into our
CRM software. We can import Excel sheets, csv files, and many
other common data formats. If you need data, we have access to
many different data sources.
If you have other questions, use the form below to submit your question and we will respond in 24 hours. Attention: Your information provided is confidential and will not be sold to other companies.